NEED TO RETURN YOUR ITEM?

 Please return your unwanted item to us

within 14 days of delivery for a refund. 

. All items must be returned in the condition they were received, with tags still attached. 

 

You do not need to notify us of your return, however we would recommend you to obtain a tracking number for your parcel when posting back to us. Parcels which are lost in the post will not be eligible for a refund. We would advise you to keep hold of your postage receipt until your refund reaches your account.

All refunds will be processed within 7 days of receipt. 

 

HOW TO RETURN YOUR ITEM

We do not offer free or prepaid returns. 

Please fill in the details on your packing sheet enclosed inside your parcel. If you have lost your packing sheet, you can pop a note in your parcel, with your full name telephone number and address along with the description of the items you are returning. 

Please post your returns to:

2 Inspiration Avenue

Colchester

Essex

CO4 6DW

 

EXCHANGES 

We welcome exchanges, this can be for the same item of clothing but different size / colour

You would be required to pay the additional postage charge for your exchanged item.

You may also exchange the item for a different item of clothing but must be valued at the same price of the original piece of clothing you purchased.